Terms of Service

Last Updated: December 2025

Welcome to the Glow Sister Sister Empowerment Hub website. By accessing or using our website, programs, services, or making a donation, you agree to be bound by the following Terms of Service. Please read them carefully.

Glow Sister Sister Empowerment Hub (“we,” “our,” or “us”) reserves the right to update or modify these Terms at any time. Continued use of the website constitutes acceptance of any changes.


1. About Our Organization

Glow Sister Sister Empowerment Hub is a community-focused empowerment organization dedicated to supporting Black girls and young women through mentorship, wellness, leadership, education, and community-based programs.

The information provided on this website is for general informational purposes only and does not replace professional, medical, or legal advice.


2. Use of the Website

By using this website, you agree to:

  • Use the website for lawful and respectful purposes only

  • Not misuse, disrupt, or attempt to gain unauthorized access to the website or its systems

  • Provide accurate and truthful information when submitting forms or applications

We reserve the right to restrict or terminate access to the website if these terms are violated.


3. Programs, Events, and Participation

Participation in Glow Sister Sister Empowerment Hub programs may require registration, parental or guardian consent (for minors), and agreement to additional guidelines specific to each program.

We strive to create safe, inclusive, and supportive spaces. Any behavior that compromises the safety, dignity, or well-being of participants may result in removal from a program or event.


4. Donations and Payments

All donations made through our website or associated platforms are used to support our programs, operations, and mission.

Donations may be processed through secure third-party payment providers (such as PayPal or Stripe). We do not store full payment details on our servers.

Donation Refund Policy

  • Donations are generally non-refundable, as they are immediately allocated toward program support and operational costs.

  • If a donation was made in error (for example, duplicate transactions or incorrect amounts), refund requests must be submitted within 7 days of the transaction.

  • Approved refunds will be processed back to the original payment method, where possible.

Glow Sister Sister Empowerment Hub reserves the right to review refund requests on a case-by-case basis.


5. Event Fees and Program Costs (If Applicable)

Some programs, retreats, or events may have associated fees. Specific terms, schedules, and cancellation policies will be clearly communicated at the time of registration.

Unless otherwise stated, program fees are non-refundable once services or programming have begun.


6. Intellectual Property

All content on this website—including text, images, logos, graphics, and branding—is the property of Glow Sister Sister Empowerment Hub unless otherwise stated.

You may not copy, reproduce, distribute, or use website content for commercial purposes without prior written consent.


7. Media and Photography

By participating in our programs or events, you may be photographed or recorded for promotional or educational purposes. Consent for minors will be obtained from a parent or guardian where required.

If you wish to opt out of media use, please notify us in writing.


8. Limitation of Liability

Glow Sister Sister Empowerment Hub is not liable for any direct, indirect, or incidental damages resulting from:

  • Use or inability to use the website

  • Participation in programs or events

  • Reliance on information provided on the website

Participation in programs is voluntary and undertaken at your own discretion.


9. External Links

Our website may include links to third-party websites. We are not responsible for the content, policies, or practices of external sites.


10. Governing Law

These Terms of Service are governed by the laws of the Province of Ontario and the laws of Canada applicable therein.


11. Contact Information

If you have questions about these Terms of Service, donations, or refund requests, please contact us:

Glow Sister Sister Empowerment Hub
Email: [email protected]


These Terms of Service are designed to protect our community, ensure transparency, and support the meaningful work we do together.